Professional Services

Infinera deployment teams are comprised of specialists with an average of 10 years experience in their respective disciplines, including site surveys and engineering design, installation and commissioning, safety and environmental assurance, logistics and materials, even project budgeting and accounting.

Meanwhile, detail-oriented program management and a single point of contact help ensure that even the most complex project runs like clockwork. Your project manager oversees and coordinates all aspects of the job, ensuring timeliness, budgets, and objectives are met, and providing project reports at all major milestones. An executive-level champion continuously monitors the progress of the project and provides escalation services if needed.

Infinera Turnkey Installation Service
Our installation teams begin with a comprehensive site survey, determining the power and layout requirements as well as identifying the necessary equipment and procedures. We then design a network to your specifications, mapping out every rack and cable and developing detailed checklists of materials and time lines. We conduct a pre-install audit, unpack the equipment when it arrives, inspect every module, and install the network. We'll even coordinate your team's inspection before final sign-off, making sure everything meets or exceeds your expectations.

Installation and Commissioning Services
Our installation team begins by unpacking, auditing and inspecting every piece of equipment. We'll then install the physical hardware, including the installation of racking and fiber raceways . Next we install your system modules, perform software installation, and configure your equipment to operational state. Finally, we'll bring your system through full test and acceptance, including standalone equipment test, link test and span test. At the end, you receive a complete Engineering Design Package.

Infinera Commissioning Services
The Infinera Commissioning Service is designed for those who have the staff to prepare the site, create the engineering design, and install the equipment, but desire our expertise in testing the product. We'll unpack and install your line-cards, and then handle all the software installation and configuration; test standalone equipment, links, and spans; verify management software and alarm functionality; and conduct trial runs and final acceptance runs based on your specifications.

Infinera Fiber Characterization Services
This service verifies the integrity and capacity of your fibers through the measurement of key fundamental properties, such as attenuation, reflectance, and dispersion. Our expert technical engineers clean all optical ferrules and bulkheads involved in the connection path, and then perform bi-directional Optical Time Domain Reflectometry (OTDR) testing at 1550 nm, Chromatic Dispersion (CD) testing, and Polarization Mode Dispersion (PMD) testing. Upon completion, you receive complete documented test results, including test gear setup parameters.

Infinera Management Suite Professional Services
Infinera can address on-site projects related to the configuration and optimization of the Infinera Management Suite. Examples include server installation and turn-up with support for third-party software components and integration of new features for your network. We can integrate the network itself with your management and operations support systems, or implement a complete management system upgrade, including operating systems, supporting databases, and Infinera network element management applications.

Infinera Network Professional Services
Our team can provide analysis, audit, planning, and design services for a wide range of projects, including network expansion, re-commissioning, de-commissioning, in-service hardware upgrades, integration with legacy systems, and major system configuration changes. Our professional services specialists can provide complete system certification, test the new IQ® Network Operating System (NOS) resident on the hardware, and provide full documentation of test results to accelerate release of the new operating system into production. We also offer flexible lab and field trial services to support our customers' different needs, from test plan creation with on-call support to full-time, on-site collaboration.

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Infinera Digital Optical Networks and Infinera DTN are trademarks, and IQ is a registered trademark of Infinera Corporation. Other trade names mentioned on this website belong to their respective owners. Infinera warranties and support services are subject to change without notice.

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